Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
165 reviews
FrosthubUSASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FrosthubUSA, previously known as Cool Mini-Splits, began its journey back in 2018 with a clear and passionate mission. Our founder was determined to transform the e-commerce landscape by providing unmatched customer service. The goal was to tackle the usual frustrations that come with online shopping and to design a shopping experience where every customer feels genuinely appreciated and fully satisfied with their purchases.
FrosthubUSA (frosthubusa.com) has 165 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
165 approved reviews, newest moderated first
they work great quite and smooth air. I different recommon them
By Teri
Response from FrosthubUSA· Sep 17, 2023
Thank you for your feedback! We're delighted to hear that you're enjoying the quiet and smooth operation of our product. It sounds like there might've been a small typo, but it seems you'd recommend them. We truly appreciate your support and positive remarks.
Exceptional service, effort, and professionalism. They even searched on a competitor's site to find the prior generation parts I needed.
By Stephen J.
came on time and was placed in the garage
By Thomas
It was actually as easy to install as they claim it is. Still waiting for the electrician to wire it up so hopefully it also works as well as they say it does. Electrician got it going now, couldn’t be happier with the performance so far.
By Jim
Response from FrosthubUSA· Jul 28, 2023
Thank you for your feedback. We're glad to hear that you found the installation process easy. We strive to design our products to be user-friendly, and it's encouraging to hear that you've had such a positive experience. We're also pleased to hear that your electrician has been able to wire the system, and you're happy with the performance so far. We're confident that you will continue to enjoy its functionality.
To many emails, texts from.you guys
By Ronald R.
Response from FrosthubUSA· Jul 28, 2023
Thank you for your four-star review and your honest feedback. We understand your concern about the frequency of our communications. Our intent is to keep you informed and updated about your order, not to overwhelm you. We strive to provide relevant and necessary updates about your purchases, delivery, and any potential follow-up service that might be required. We're always working on improving our communication methods and your feedback will be taken into consideration for future interactions. We truly appreciate your patience and understanding, and if you need further assistance or have any questions, please don't hesitate to contact us. We're here to serve you.
Excellent product excellent service
By Leandro L.
Response from FrosthubUSA· Jul 28, 2023
Thank you for your positive review. We're thrilled to hear you're satisfied with both our product and service. We always strive to deliver excellence in everything we do.
This company really helped me out when I was in a bind and short materials to finish a job. They shipped what I needed right away and have outstanding service. I would highly recommend them and use them again.
By Michael T.
Response from FrosthubUSA· Jul 28, 2023
Thank you so much for your kind words. We're delighted to know that we could assist you in your time of need and that our services lived up to your expectations. Our team always strives to provide outstanding service, and knowing we've accomplished that in your case is truly rewarding. We appreciate your recommendation and look forward to serving you again in the future. Don't hesitate to reach out if you have any more needs or questions.
Worked great
By Barbara J.
Response from FrosthubUSA· Jul 28, 2023
Thank you for your positive feedback. We're thrilled to hear that our product is working great for you. Our team is committed to providing high-quality products and we're glad that your experience reflected this.
