FrontApp is awesome but lacks Dark Mode
FrontApp is awesome, only reason for 4 stars (and not 5) is the lack of Dark Mode and the slowness/weirdness on the Mobile App.
By Ashley
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
295 reviews
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Front is a customer communication hub that surrounds every high-stakes conversation with team collaboration capabilities and contextual data to ensure responses are always fast, accurate and deeply personalized. Front’s modern interface is inspired by email clients, which team members love because it’s familiar and easy to use. Behind the scenes, powerful automation capabilities eliminate manual workflows across systems, and detailed analytics make it easy to improve team performance and the health of customer relationships. To learn more, visit https://front.com/
Front (front.com) has 295 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 57 reviews with 4 stars · Clear filters
FrontApp is awesome, only reason for 4 stars (and not 5) is the lack of Dark Mode and the slowness/weirdness on the Mobile App.
By Ashley
Send & Snooze, Scheduled deliveries, integration with calendar/meeting links are amazing features. Snooze is a game-changer in my goal towards zero inbox. However, I dont think the search capabilities are on par with Gmail yet. That’s why I am not scoring a 5zzz
By Felix
Great platform. User friendly, modern, not complicated. A big plus that easiness with which one can track and share significant emails with colleagues by using tags.
By Theano
Great tool very friendly once you get to know it Keeps communication easy and organized small bugs here and there but I believe with time FRONT will sort it out overall a nice tool for us to work with
By Sivan
Sometimes very hard to find emails but apart from this - perfect
By Benjamin
Terrific product that I could not imagine working without now. It has especially helped with remote team communication, and continues to impress me with its design. "Only" four stars because nothing is perfect, but 99/100!
By Keith
I love the comment features of Front the most. I am left wishing that the search function had more ability in terms of: - Pulling from incomplete or misspelled words/ names - Searching for recipients of discussions
By Shannon
Front is a great tool over all! Only issue I have is when scrolling through a long email chain, it kicks you back to the end of the conversation and you have to keep doing this over and over until the conversation eventually loads. Other than this, I love Front!
By Gloria