I would like to have a full dark mode…
I would like to have a full dark mode for the desktop app.
By Will
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
295 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Front is a customer communication hub that surrounds every high-stakes conversation with team collaboration capabilities and contextual data to ensure responses are always fast, accurate and deeply personalized. Front’s modern interface is inspired by email clients, which team members love because it’s familiar and easy to use. Behind the scenes, powerful automation capabilities eliminate manual workflows across systems, and detailed analytics make it easy to improve team performance and the health of customer relationships. To learn more, visit https://front.com/
Front (front.com) has 295 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 57 reviews with 4 stars · Clear filters
I would like to have a full dark mode for the desktop app.
By Will
Very good, highly recommendable for cooperation among sales teams, but sometimes difficult to find conversations.
By Casper
When you reply in Front from your phone sometimes it only gives you the option to send and it automatically archives the email. This can cause things to get overlooked.
By Michelle
Sometimes is really slow and frecuently have to login to start working
By CV
It is very handy tool. We cannot imagine our work without it. It is stable and easy to use. We would like to have faster new featured added to the app.
By Ričardas
Front has been great! I love how I can collaborate with my team on responding to customer emails without leaving Front One thing I struggle with is rearranging events on Front’s calendar. Sometimes I’ll move a meeting in Front where that meeting has a zoom link associated with it, but when I try to join the meeting at the new time that link breaks. I realize this might be out of Front’s control, but it is a point of friction I experience, often right before a meeting.
By Ivan
Overall, the platform works well. I wish it was easier to format tables, bullets, etc. Also, the color choices for the color fonts is a little unprofessional. It's difficult to use the bright blue, it would be great to get a dark blue color.
By skylo
search engine may work better when we search by receiver email very often it does not retrieve emails from our contact list in outlook
By Laura