Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
268 reviews
FrisbiSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in 2010, Frisbi, formerly known as First Choice Shipping, was founded on the belief that the complex world of expanding into Amazon's Global Markets should be made easy. To do that, Frisbi set out to create a single digital hub from which all services necessary to expand globally could be obtained. With expertise and solutions in small parcel shipping, tax registrations, importer of record, international returns, product compliances & customs clearance, Frisbi connects small business owners and eCommerce giants alike to the entire world, on their own terms.
Frisbi (frisbi.com) has 268 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
268 approved reviews, newest moderated first
Very easy to deal with and they helped me with my vat registration. Always checking in to see how I’m doing with my next shipment
By Bob M.
Response from Frisbi· Dec 18, 2020
Thank you so much for your review, Bob. We always look forward to serving you.
Shipping was quick
By Michael
Response from Frisbi· Dec 14, 2020
Thank you so much for your review, Michael. We always strive hard to provide the best service we can.
I’m fussy and insisted on helpful customer service. They delivered. However, recently an international shipment had damage issues and they did not help. In another case, their shipper charged me twice as much after their pre-shipment quote even though my packages’s weight and dimensions were checked before delivery. I’ve stopped using them. I found another company.
By Music-maker
Response from Frisbi· Dec 11, 2020
Thank you for the review Music-maker. Seeing comments like these make it all worth it. We are committed to provide our services with love and care.
Charmaine is amaizng she is so caring and always goes the extra mile!
By Maier B.
Response from Frisbi· Dec 11, 2020
Thank you for the review, Maier. We always make sure to go the extra mile for our customers.
Great Experience! and very helpful
By Nussy K.
Response from Frisbi· Nov 18, 2020
Thank you for the review, Nussy. We are always ready and willing to help for your shipping needs!
Great web portal that is intuitive to navigate and great e-mail/phone customer service!
By Andy
Response from Frisbi· Nov 9, 2020
Thank you, Andy. We make sure to always provide the best for our customers and clients.
The First Choice Shipping Team provides exceptional service; their follow up is outstanding, and are always very helpful and willing to support the customer when needed. The whole group is out of the ordinary and especially Toby Joseph that has been very professional and reliable when working on our shipments.
By Ignacio R.
Response from Frisbi· Nov 9, 2020
Thank you for the feedback Ignacio. We always try our best to provide exceptional service. We're looking forward to working with you for a long time.
Great service from the team at First Choice Shipping, particularly Kreindy who responds to all my emails promptly and deals with all my requests efficiently. We are confident that our products are safe in transit and delivery with First Choice Shipping. Would definitely recommend using First Choice Shipping!
By Shakir M.
Response from Frisbi· Nov 6, 2020
Hi, Shakir. Thank you for your review. We will do our best to give you the best service possible all the time.
