Customer service
Katie was great. I had issues with ordering and she took care of it very quickly. She was very responsive and made the process seamless
By Anon
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,016 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Freya Meds is a digital clinic offering advanced, sustainable solutions for weight loss and metabolic health. Specializing in medical-grade supplements like Semaglutide. Freya provide personalized care through online consultations and direct-to-door delivery of prescriptions.
Freya Meds (freyameds.com) has 1,016 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
1,016 approved reviews, newest moderated first
Katie was great. I had issues with ordering and she took care of it very quickly. She was very responsive and made the process seamless
By Anon
Katie was great to work with! She was very responsive and able to help me get the best deal!
By Alyssa
Overall, I have had a positive experience. Customer service has been consistently responsive and professional in addressing my inquiries. This past month was somewhat challenging, as it seemed my body adapted to the current dosage, resulting in the return of some hunger symptoms. However, the support team handled my concerns effectively and offered to adjust my dosage for the upcoming month. I am hopeful that this adjustment will lead to an even better experience moving forward.
By Cindy R.
Great customer service so helpful. Meds are effective and arrive packaged securely. Highly recommend!
By Linda
My agent Katie was so helpful and so polite. She helped me with everything I needed to know about starting with Freya. She even got me set up with some great savings! I’m am excited to start my journey with Freya!
By Neriah
Katie has been great! This is my first time trying Freya and she provided great customer service. Also, responded quickly to all my questions and concerns.
By Emma R.
Very professional and responsive!!
By Desiree M.
Katie messaged me and helped me with any questions i had, she was very helpful, responded super fast, and made the process super easy!!! 10/10 service.
By hannah G.