Unreliable
Unreliable inconsistent and inaccurate.
By Robert D.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
224 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Freestyle is listed under Hospital & Emergency.
Freestyle (freestyle.abbott) has 224 customer reviews on The Fair Hearing, with an average rating of 1.3 out of 5.
224 approved reviews, newest moderated first
Unreliable inconsistent and inaccurate.
By Robert D.
I give Freestyle Libre 3 stars because the Libre 2 is a pretty good sensor other than you have to scan to check your reading. Now the Libre 3 is a whole different story. The Libre 3 is probably the worse sensor is the history of sensors. If it stays on, you will lose signal every 2 to 3 hours, requiring you to restart your phone. If you're thinking of going with a Libre sensor, opt for Libre 2.
By Larry B.
Los sensores freestyle de la casa abbot, un engaño que puede comprometer seriamente la vida de las personas. Mi experiencia ha sido muy negativa. De los tres sensores que he llevado, los tres me han dado falsas hipoglucemias con valores de hasta 30mg/dl inferiores a la prueba en sangre. Me parece muy frustrante y decepcionante que un laboratorio como Abbot pueda llegar a tener estos errores después de quejarnos tantas veces. Estamos hablando de la salud de las personas, por favor. Que hagan algo!!!!
By Malena Such F.
Abbott doee not stand behind and will not replace a reader where the battery will not charge. They talk a good game but sell poor quality device readers
By Donald R.
Ich bin Typ3-Diabetiker. Es ist bekannt, dass der Typ3 stark schwitzt, bedingt durch das Krankheitsbild! Und die Dinger kleben nicht richtig. Überkleben mit großem Pflaster hat sich auch nicht bewährt. Jetzt umwickle ich den Sensor mit Klettbinden, das ist am Oberarm aber unpraktisch, wenn ich allein bin.
By Sylvana Kathrin A.
Do not trust the reader they sometimes don’t give you a accurate reading the sensors malfunction regularly Although the customer service from the is very good I have been using it for a few years I have ended up in hospital previously with really high levels of blood sugar they show The customer service is very goolevels than actual always do a prick test check if consistent low reading I would not recommend that you buying any
By Zahoor H.
What a truly awful company. Almost 2 hours on the phone and 4 total calls. Now they say they will call back. I can not connect. I had Libre 2 so should be easy right?! First I am prompted through 10 screens...the last of which is about phone settings and you simply can not go anywhere from there. I'm finally thinking about finding a different provider. They are so clueless. There reps also clueless as well. And they are not gratious ...last one finally couldn't figure it out so she simply exited the conversation. WOW. Buyer beware
By Richard
I've used Libra freestyle off and on for about 3 years. The readings are basically never close to fingerprick. Talking to help desk is useless. Did why do I keep using them? I can get quick reading.......and add 20 to was the reading is sensor
By Larry T.