Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
268 reviews
Free SpinSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FreeSpin is a US sweepstakes casino where you can play for free and win for free. Play at FreeSpin Sweepstakes Casino and enjoy free slots, blackjack and more. Win prizes online in the US, no purchase necessary.
Free Spin (freespin.com) has 268 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
268 approved reviews, newest moderated first
Great platform
By Ross D.
Response from Free Spin· May 18, 2026
Thank you for taking the time to leave a review! 💙 We’re glad to hear you’ve been enjoying the platform and appreciate your feedback. Thanks for being part of the FreeSpin.com community, and we hope you continue to have a great experience with us!
DO NOT GAMBLE HERE. TRUST ME. IT'S 100% A FRAUDULENT SITE. This is one of the worst sites to date I have ever reviewed. I have played at 15-20+ social casinos. This site is absolutely a scam. This site deploys an algorithim to defraud gamblers. This is not gambling. Freespin uses a trash slot vendor w/ cloned software. Dicelabs is the only game designer that works. Here is why: The games are not run through a different sever like Three Oaks for instance. Why? Because they can have their site make the games not pay out at higher bets. I just played $1300 on this bogus fraud site to document it. I knew it was a scam after 100 spins. Playing at $5.00 or more a spin, not a single bonus paid more than 5x my bet. Over several hundred spins it becomes obvious you are betting robbed by an algo. ALGOS determine RTP not RNG'S. I challenge this site to publish documented RTP's. Legit social casinos do. One positive thing about this site, you will lose so fast you will only be gambling here one time. In any regulated casino, the operators would be in prison. I would guess redemptions are brutal if they ever even occur. US Banks and payment processors will have this site shut down in a year is my guess. The fraud is just too obvious. I already sent visa, google pay and apple pay and email about this fraudulent casino. Wrecking these bogus sites is my mission. Nothing lower than cheating gamblers. The RTP is no greater than 20% at higher bets on this fraudulent site. This site is really bottom of the barrel. The site itself is trash. Gliches. Just garbage. The legitimate games (three oaks, Playson, etc) that we all have played before do not work on this site. There is a reason for that. They are running cloned software w/ no US license w/ these slot designers. I bet redemptions are nearly non-existent and just tedious. That's the good news. They will only scam you in one or two sessions. These sites that cheat on RTP are the lowest of low. Whomever lays claim to this site and whomever works on that site, are absolutely carrying out a criminal conspiracy to defraud gamblers and when money crosses borders, it becomes a crime in the US. Sites like this should be shut down. The only site I have reviewed worse than this one is Slots of Las Vegas.
By Judas F.
Response from Free Spin· Jun 26, 2026
Hello Judas, We'd like to thank you for taking the time to share your experience. We take all feedback seriously and want to address a few key points. Free Spin is a social casino, not a real-money gambling platform. In accordance to our Terms, all games are strictly for entertainment purposes, although we can definitely highlight that the game outcomes are determined by RNG (Random Number Generator). We'd genuinely welcome the opportunity to review your account activity and address any specific concerns you have, which is why we've also requested the information. As for the RTPs, they vary based on each game, although we do highly encourage you to review the game details from the Info button of each game. If you'd like us to look into your account, please contact us at [email protected] or a live chat, we're available 24/7!
Scam service and unsecure transactions had to replace my debit card as it was fraudulently compromised.
By Devin F.
Response from Free Spin· Jun 25, 2026
Hello Devin, We would like to thank you for your feedback. We're sorry to hear that you are dissatisfied with your experience. The security and safety of our customers is our top priority, which is why we have strict measures in place to ensure your information and account remain protected at all times. That said, we truly value your feedback. If you have any further questions or would like to discuss anything else, please don't hesitate to reach out to our support team via live chat or email at [email protected]. Thank you for your review!
I’m not sure of everyone else’s experience but mine was AMAZING! First time playing i deposited $10 and hit big off of 60cent (3k to be exact) , i was nervous of the withdrawal process but it took less than a week to get verified as well as paid out (the money hit my account 3 business days after approval). $100min - $2500max withdrawal at a time (just so yall know). This game is great in my opinion I love it
By Kianna
Response from Free Spin· May 12, 2026
Hi Kianna, thanks so much for sharing this amazing experience! 🎉 We’re really glad your first win and withdrawal process went smoothly, and it’s great to hear everything was processed and paid out within a reasonable timeframe for you. Appreciate you taking the time to share the details for other players too, and we’re thrilled you’re enjoying the game! 😊
in most ways yall are doing better than most just seems like i hit and can never get to that point to cash properly just my uck but you guys are awesome
By James S.
Response from Free Spin· May 12, 2026
Hi James, thanks for the honest feedback, and really appreciate the kind words too 🙏 We’re glad you’re enjoying the experience overall. We know it can be frustrating when you’re close to a cashout but don’t quite get there, but outcomes are always based on chance. We hope your luck turns soon and you get a smooth win through to redemption 🤞
The RTP is no good. I purchased 75 sc for 50 bucks. I played the Assassin of Rome game betting $1. I won 160. I changed my bet to $2 and never got the bonus again until I betted 10cents. That’s bull crap. I’m never playing them again. No thanks.
By michael W.
Response from Free Spin· May 12, 2026
Hi Michael, thanks for sharing your feedback, sorry to hear about your experience. We understand how frustrating it can feel when results change after adjusting bets, but game outcomes are based on RNG and each spin is independent, so win patterns aren’t influenced by stake changes. We appreciate you giving it a try and wish you better luck in future sessions.
Fun games and rewards
By Lisa W.
Response from Free Spin· May 12, 2026
Thanks Lisa! 😊 Glad you’re enjoying the games and rewards, that’s exactly what we aim for. Appreciate you playing with us!
Based on gameplay the rtp seems good. main concern is whether i will receive my money or not. i just submitted the verification for the kyc, if at one point i do receive my money i will update my post and change my rating.
By Adam S.
Response from Free Spin· May 12, 2026
Thanks for sharing your experience! 🙏 Glad to hear the gameplay feels fair and the RTP is coming through well for you. We understand your concern around withdrawals, KYC is an important step to keep everything secure, and once that’s completed it helps ensure smoother payouts. Appreciate you being open to updating your review later, and we hope to get everything approved and paid out for you without issues 🤞
