Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
268 reviews
Free SpinSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FreeSpin is a US sweepstakes casino where you can play for free and win for free. Play at FreeSpin Sweepstakes Casino and enjoy free slots, blackjack and more. Win prizes online in the US, no purchase necessary.
Free Spin (freespin.com) has 268 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
268 approved reviews, newest moderated first
U won't be mad at all I got my money
By customer
Response from Free Spin· Jul 13, 2026
Hello Joseph, Thank you for sharing your experience! We're so glad to hear everything went smoothly and you got your payout. That's exactly the kind of experience we want for our players! If you need anything, please, don't hesitate to reach out, our team is there to support you 24/7!
Unique games along with some traditional. A lot of sites are now including games that were first played here and did well. Lots of variety. It's never boring on FreeSpin.
By S.zander
Response from Free Spin· Jul 9, 2026
Greetings Surrie, Thank you for your wonderful review! We're delighted to hear you're enjoying the mix of unique and traditional games on FreeSpin. Our goal is to offer a diverse selection so there's always something new and exciting to play. We appreciate your support and look forward to bringing you even more great gaming experiences!
The best casino ever with the best games I ever played very trusted and with a best customer service fast and helpful for anything you guys need
By Poskshelsbd N.
Response from Free Spin· Jul 6, 2026
Thank you so much for your amazing review! We're thrilled to hear you think FreeSpin is the best casino and that you've been enjoying our wide selection of games. It's especially rewarding to know that our customer support team has made such a positive impression with their fast and helpful service - that is what we aim for. If you ever need help - don't hesitate to reach out, our team is available 24/7!
I found yor platform online and it was a great experience.Great Games and Great outcome. Thanks Again
By Charisse G.
Response from Free Spin· Jul 6, 2026
Hello Charisse, Thank you for sharing your positive experience! We work very hard to ensure a smooth experience for our customers! If you ever need any help - don't hesitate to reach out via Live Chat or email, at [email protected] - we are available 24/7!
Their wonderful the account manager credited my accoutrements. With $60 dolllar which was amazing I’ve never had any casino just out the blue give me anything like that before and he called that a small gift. Thanks so much Freespin
By MELISSA
Response from Free Spin· Jul 6, 2026
Hello Melissa, Thank you so much for your wonderful review! We're delighted to hear that our Account Manager was able to brighten your day. We love surprising our players from time to time, and it's fantastic to know that this gesture made such a positive impression. We hope you continue to have an amazing experience with us, and we wish you the very best of luck! Thank you for choosing FreeSpin!
Don’t seriously deserve any star! Again I’ve spent mi ey on this shit app and still do manipulate and monitor the games you playing! Bonus gives you $.10 payout gor 25 spins! wtf?! This casino app is corrupt and always tells you RNG! This casino app is just another scam!!!
By Samantha
Response from Free Spin· Jul 3, 2026
Hi Samantha, Thank you for reaching out, and we're sorry to hear about your frustrating experience. We take concerns about game fairness and payouts seriously, and we'd like to look into this properly. Our games use certified Random Number Generators (RNG) that are independently audited and regulated - we don't have the ability to manipulate individual outcomes. That said, we understand that doesn't make the experience you had feel any better, and we want to check exactly what happened on your account, which is why we've requested the information. Looking forward to hearing from you!
Sites called freespin yet when you get free spins the max win is $2 !?!? Why even offer on normal games, won 400 bucks on (free spins) got 2 bucks lmao change the name. They could improve this feature other then that mybe better store deals to increase sells, games are great and a wider range then most the payout takes some time but they pay and I haven't had a problem other then the (free spins) so pretty legit site definitely a check out.
By Graylin
Response from Free Spin· Jul 1, 2026
Hi Graylin, Thanks for the detailed feedback and the kind words about our game selection! You raise a fair point on the free spins cap - it's a common industry practice, although we'd like to look into this further, which is why we've requested the information. In the meantime, in case of any inquiries, please, do not hesitate to reach out via Live Chat or email, at [email protected] , we are available 24/7!
Awful experience. I signed up as a new player, bought one of their packages, and could barely play any of the games I've searched for. Some games did not load at all, others said I couldn't play and to contact support, others said "not available in your country," which is not true since these are games that I've played in other social casinos with no problem. I contacted support, and they kept telling me some games were undergoing maintenance. Fine, but I think it's ridiculous that it was only the games I searched for, not any others. Overall, very disappointed. Will not be playing with them again.
By Lia K.
Response from Free Spin· Jun 29, 2026
Hi Lia, thank you for taking the time to share your experience, and we're truly sorry to hear it didn't meet your expectations. We've checked from our side and haven't been able to identify any location-related issues with our games in your state. That said, we take matters like this very seriously and want to get to the bottom of what happened with your account specifically. We've already reached out to you for some additional information to investigate further. In the meantime, please don't hesitate to contact us - our team is available around the clock via live chat or at [email protected].
