Awful
You guys suck!
By Manuel
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
756 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FreeRateUpdate.com makes it fast and easy for consumers to compare mortgage and home equity options and get the best offers for their unique situation, without the hassle of shopping at multiple places one by one.Since 2008, FreeRateUpdate has made shopping for home purchase mortgages, refinances, and home equity fast and fully online. Licensed as a mortgage broker in most states NMLS #1154338. FRU has grown its network to over 700 local and nationwide lenders and brokers, big and small, covering almost any consumer's mortgage wants and needs.By connecting consumers and lenders directly, FreeRateUpdate helps more people get competitive offers, while the slow, traditional way of shopping for a mortgage becomes a thing of the past. Most recently, FreeRateUpdate has brought AI into its process, staying on the cutting edge of modernizing the mortgage shopping experience, including 100% digital options with network participants integrated from start to finish.Every lender and broker in our network is properly licensed, so you can shop with confidence. Whether you are buying, refinancing, or looking to get home equity, FreeRateUpdate.com makes it fast and free. Recognized by Inc. Magazine as one of America's fastest-growing co
FreeRateUpdate.com (freerateupdate.com) has 756 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
756 approved reviews, newest moderated first
You guys suck!
By Manuel
Worked with Steven Berry who did an excellent job explaining all aspects of the various mortgage options we discussed. He patiently answered my questions and worked hard to get me a very reasonable rate, much better than I found elsewhere.
By bryce
Quick prompt service.
By William
Everything was great! Steve beat the other offer we had. He was courteous, informative and very knowledgeable.
By Nancy
Excellent customer service! When you call them they call you back!
By Ray
Very satisfied!
By David
FreeRateUpdate.com was VERY helpful to me and very prompt I really appreciated the help.
By Eddie
Mary was friendly and very efficient in answering all my questions, explaining the process and making me feel comfortable with my decision with giving me all the information i needed.
By Anna Owens for Reservoir C.