My experience with CC Mortgage
First of all, the loan officer I dealt with was not totally honest. I was very specific in my request: no points. In my case points made sense but he should have told me first. Then CC Mortgage made an error in my application related to my income. I wrote to state that the number was correct but it was not all related to my salary. The loan officer suggested to leave it as it was otherwise, it would request more paperwork/information on my part. My application was rejected on income ground. I tried to reach them to let know why I still qualify, they never picked up the phone or returned my numerous calls. I'll send them an official letter to let them know how unsatisfied I am. In one word, they promise but they do not deliver and they wasted my time when time was of the essence. I wanted to have my application approved prior to the new tax on refinancing loans
By Martine V.