First rate
Our experiences past and present could not have been better. Excellent responce to questions and a first rate organization
By EXPEDITED P.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,170 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Free My Paws helps to improve the life of individuals with disabilities by providing premium customized identification products that help them to enjoy hassle free companionship of their Service Dogs, Emotional Support Animals or Therapy Animals.
Free My Paws (freemypaws.com) has 1,170 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 1,037 reviews with 5 stars · Clear filters
Our experiences past and present could not have been better. Excellent responce to questions and a first rate organization
By EXPEDITED P.
Use the website. It is real easy.
By Priority S.
I first ordered a kit for my dog and then realized I needed a certification letter so I contacted customer service and Jared who responded very quickly took me step by step throughout the process. Some links weren't sent after my order so again I contacted Jared and he took care of it all for me. I was on a strict timeline and needed it done ASAP and I got it all done in a day with the therapist and letter and of course Jared helping me again. Amazing customer service and can't thank Jared Adams enough for helping my dog and I stay together in our new home. Highly Recommended!
By Teresa
The price was very good and they delivered very quickly. I am extremely satisfied and happy I chose freemypaws.com
By Adam
Where it not for Jared Adams I would have never recommended your company. Thanks to his beyond reproach customer service he made my purchasing experience pleasant at last
By Robert R.
this should be on everyones list if you have a service dog. their customer is top notch and i even call jared on phone if i need anything and he handles it right away. dont know what i would do without him
By steven R.
Free my paws called me to make sure the size was correct for my ESA . They were kind and very helpful ! Love the sevice !
By Therese
I ordered the Emotional Support kit for our dog, and could not be happier with the quality of the product. There was a slight glitch with the ID card and the issue was resolved promptly. This company is first class all the way.
By C. A.