Excellent in all ways.
Pleasant customer service. Easy web access and navigation. Services were absolutely timely and perfect. Prices are fair.
By James D.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,170 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Free My Paws helps to improve the life of individuals with disabilities by providing premium customized identification products that help them to enjoy hassle free companionship of their Service Dogs, Emotional Support Animals or Therapy Animals.
Free My Paws (freemypaws.com) has 1,170 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 1,037 reviews with 5 stars · Clear filters
Pleasant customer service. Easy web access and navigation. Services were absolutely timely and perfect. Prices are fair.
By James D.
Very good support would buy agan
By Richard B.
Really fast shipping, everything is in good condition and excellent quality
By S.B
I received everything listed on the package I selected. I even got a phone call to let me know the vest size I ordered was probably too big. They were right and I was able to change the size before it was shipped. Freemypaws is a wonderful website.
By Annette
I would recommend this site to anyone looking to register their dog as an emotional support animal.
By Kym S.
Without reservations they emailed me to verify with confusion that morning, when I placed it . The next day it was shipped out and a day or two after that it arrived. Thank you for being kind, patient and attentive!
By Dominique
The customer service with this company is amazing! I ordered a size of a vest and I received an email from Jared in customer service asking me to re-measure my dog because by his weight I was ordering a size to big. So I did and he was correct, I needed a smaller size. Thank you Jared! I will make sure to tell all my friends about Free My Paws!
By Celia A.
Fast, easy... No problems with order and it came in the mail quicker than expected
By Jennifer Y.