Excellent
All my interactions with free my paws have been outstanding.
By harold
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,170 reviews
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Free My Paws helps to improve the life of individuals with disabilities by providing premium customized identification products that help them to enjoy hassle free companionship of their Service Dogs, Emotional Support Animals or Therapy Animals.
Free My Paws (freemypaws.com) has 1,170 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
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All my interactions with free my paws have been outstanding.
By harold
The experience with this company was truly amazing ! The time and attention I received from each person I interacted with either over the phone or online superceded any customer service I've received any where else . The counselor I spoke with was very pleasant and caring. I received my order in record time and have had total success with the letters. Thank you so very much for the help and service your providing .
By julia
Fantastic Customer Service, I made an error in my order so instead of filling it they called to confirm - was very nice.
By Jeanne
I have had several dealings with this company, One time they called me as they looked at my order and my dogs weight and thought I was ordering a size to big so they called me, and sure enough I was ordering the wrong size, I think that was going a step above to making sure you are getting the correct item. They are easy to deal with, and very helpful if you have a question. I would highly recommend them
By Glenda
Easy to set up and great company to deal with. Received order in a timely manner and as described. Would recommend and use again.Thanks!
By Cheryl
I am very happy that I picked free my paws, they made it very easy to fill out the forms and the Doctor was really nice and put me at ease.
By Lorraine
Friendly people and excellent service I will be continuing to come to them for my therapist letter and gear.
By Mauro Zavala L.
Works perfect, my dog travels with me
By Carrie