You should inform customers from…
You should inform customers from overseas that the customs do charge extra fee on top of the shipping you charge. That is quite a lot.
By Sabine from G.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
144 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Fran Wilson was determined to develop professional quality products at affordable prices for women of all ages. These unique products have helped women problem-solve their beauty needs for over 25 years. Featuring treatments for eyes and lips and beauty tools for makeup, manicures and pedicures, these products have become cult favorites for women in the know! Our brands include Skincare LdeL Cosmetics Retinol, Retinol-X, MOODmatcher, SkinLab™ and Fran Wilson. With over 15 trademarks, our niche products reach all segments of retail from beauty supply to department store, along with a presence in over 40 countries. Beauty Solutions, Ltd. is committed to developing market-driven products, providing consumers with both quality and value.
Fran Wilson (franwilson.com) has 144 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 6 reviews with 4 stars · Clear filters
You should inform customers from overseas that the customs do charge extra fee on top of the shipping you charge. That is quite a lot.
By Sabine from G.
I absolutely love the MOODmatcher lipsticks. Over the years, I have bought every created color. Recently, a noticeable change in hours of wear is not as long as in the previous product I have worn. I don't know what the cause is but in the product description, "up to six hours wear" is about right for lipstick staying time. I still will buy this product and am always interested in new colors.
By Helanda C.
Absolutely love these lipsticks. & I truly appreciate how they keep your lips feeling soft & moisturized while maintaining a nice color. 👍
By Keysha R.
I was looking for mood lipstick.
By Kimberly R.
I am still looking for a substitute for Moodmatch Pearl Pink. These 2 products are great but not what I really wanted.
By Lynn Dee A.
Too many e mails Service was good Delivery speedy Please, Less e mails Thank You
By Carol G.
Response from Fran Wilson· Dec 3, 2019
Hi Carol, we apologize for the emails. We always want our customers to have the best deal. We will keep that in mind and we appreciate your feedback. Thank you!