Frame USAReviews of frameusa.com

Took a little longer than expected to receive frame

My frame arrived quickly, but originally with some cosmetic damage. I filled out the google form and they sent a replacement quickly, which was completely damaged in a corner. I filled out the google form again and they sent another replacement quickly. This time it had no damage. Great customer service!

Frames were cut to size and were shipped, what seemed to be, really well packaged. Time from order to ship was great, and they're basically what I was looking for... Unfortunately a couple of them came with rubbed spots or dings on the frames, not sure if that happened before or during shipping.

The frames are really nice. It would be nice if the hangers would have been already applied, but we will manage. I was not completely satisfied with the answers I received with email communication. Basically, carefully giving me generic info that did not completely satisfy the questions asked.

Easy to find what I needed. Good price

Needed a custom frame, the process was easy (and fairy priced), and I got my new frame a couple weeks later. Would purchase again!

Very long wait for item to be shipped even though it was prefabricated. Once shipped, however, it arrived very quickly. Frame is decent — somewhat cheap appearing but in line with the price I paid.

I ordered several mats and needed a little help figuring out how to get double mats. They came fast and are beautiful. Just what I wanted!