Prompt efficient & courteous
Prompt efficient & courteous
By Lori
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
21,779 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FragranceX is listed under Cosmetics & Makeup.
FragranceX (fragrancex.com) has 21,779 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
21,779 approved reviews, newest moderated first
Prompt efficient & courteous
By Lori
I received my order quick! Great prices and I will order from FragranceX again.
By Nicole
Yeah I received my order on time and there are no complaints about it. Is my second time ordering from you guys and have not disappoint me. Love the Hugo man spray is soft not too strong. I will pass on my experience with family and friends you guys rock. It clearly shows when a business takes care of their customers. 👍
By Tony O.
Got the fragrances we wanted at a very reasonable price, compared with the outlet and department stores. Very satisfied. We'll use FragranceX again!
By Richard G.
Great service. I got my order within two days and it was exactly as advertised. Very pleased!
By Brittany T.
When paying $2.99 per “bottle”, I did not realize that these were the same samples that are easily acquired at department stores for free. That being said, after trying these out, I was of the mindset of “Eh” at least I know what these smell like. Until I noticed that one of the vials was a little sticky and then saw that half of its contents were gone. And then opened another sample (it was in a sealed pouch that had to be ripped open) and there was a completely empty vial with no lid! Terribly disappointed with this experience and will not use Fragrance X for anything else.
By Michele L.
Great service and great products! At competitive prices
By Jayne W.
Customer service was excellent, delivery was great. Quality products for reasonable prices. Thank you!
By Neritte S.