Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
21,779 reviews
FragranceXSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FragranceX is listed under Cosmetics & Makeup.
FragranceX (fragrancex.com) has 21,779 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
21,779 approved reviews, newest moderated first
Vast selection of old perfumes. Fast delivery
By Caro
Response from FragranceX· Oct 12, 2026
Hi Caro! Thank you for your feedback! We're glad you enjoy our wide selection of fragrances and fast delivery. We look forward to helping you discover more favorites!
Love this fragrance. Can't find this size anywhere else!
By NancyM
Response from FragranceX· Oct 12, 2026
Hi Nancy! Thank you for your review! We're so happy you found the fragrance and size you were looking for. We hope you continue enjoying your purchase!
Great s4rvice and great product
By Mr
Response from FragranceX· Oct 12, 2026
Hi Mr! Thank you for your kind feedback! We're delighted that you're happy with our service and products. We look forward to serving you again!
Arrived quicker than I expected, always a bonus! I was impressed with the well protected packaging, as Ring has witnessed some “tossing of the caber” !
By Sandy M.
Response from FragranceX· Oct 12, 2026
Hi Sandy! Thank you for your wonderful feedback! We're glad your order arrived sooner than expected and that the packaging kept everything well protected. We hope to see you again soon! 📦
This is the worst ordering experience I’ve ever encountered !!! Ordering was easy but it’s been two weeks and my shipment/ order hasn’t moved out of New Jersey!!!! And I keep getting the run around from the customer service folks on the phone! I just want my order or a full refund!!!
By Zach P.
Response from FragranceX· Oct 12, 2026
Hi Zach! We're truly sorry for the frustrating experience you've had with your order and our customer service team. We understand how upsetting it is to wait weeks for a shipment without meaningful updates. This is not the experience we want for our customers, and we sincerely apologize for the inconvenience. Please reach out to our customer service team with your order details so we can review the shipment status and help clarify the available options. We appreciate your feedback and the opportunity to address your concerns.
Very great prices- Scents and fast shipping!
By Aaisha A.
Response from FragranceX· Oct 12, 2026
Hi Aaisha! Thank you for your continued support! We're thrilled that you love our prices, fragrances, and fast shipping. We look forward to bringing you more great finds! ✨
The fragrance was delivered fine! The price was good as well. the order process was great as well. I wish that I had the cologne to use but a porch pirate is wearing it! As all I got was an empty box sitting at my door.
By Valued C.
Response from FragranceX· Oct 12, 2026
Hi there! Thank you for sharing your experience! We're glad you were happy with the price and ordering process, but we're truly sorry that your package arrived empty. We understand how disappointing this must be. Please contact our customer service team so we can review the situation and assist you further.
Muy buen producto me encantansus fragrances 🥰🥰
By Sonia C.
Response from FragranceX· Oct 12, 2026
Hola Sonia! ¡Muchas gracias por tu comentario! Nos alegra muchísimo saber que disfrutas de nuestros productos y sus deliciosas fragancias. ¡Esperamos que sigas encontrando tus favoritos con nosotros! ✨
