Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
21,779 reviews
FragranceXSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FragranceX is listed under Cosmetics & Makeup.
FragranceX (fragrancex.com) has 21,779 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
21,779 approved reviews, newest moderated first
I have NOT received my order yet !
By Delores
Response from FragranceX· Nov 20, 2025
Hi Delores! We are very sorry for the confusion. After checking your order, we see it was shipped on 07/ 11 with USPS and delivered on 07/ 16. If you need any assistance now, please feel free to reach out!
I haven’t received my order.
By Teika R.
Response from FragranceX· Nov 20, 2025
Hi Teika! Thank you for your review. I am happy to assist you 😊 Upon checking, your order was shipped on 06 30 to the courier address that was provided, and the courier company received it on 07 07 2025. Since the order was sent to a third party, please follow up with them directly regarding the delivery status. If you need anything else, we are here to help!
Items arrived on time and intact
By Judy K.
Première commande, très satisfaite. Je doutais un peu mais plusieurs personnes m’ont dit que c’était un site honnête et pas de contrefaçon. Mon eau de toilette ´tester’ m’a coûté 105 $ au lieu de 190 $ + taxe au Canada ! Livraison en 1 semaine et bien emballé. Excellent pour mon budget !
By Julie
Je commande depuis très longtemps ( 15ans au moins ) et jamais eu aucuns problèmes ! Si ce n’est que l’on ne peut plus accéder au site sans vpn c’est dommage Les parfums sont évidemment des originaux et les prix très avantageux quand à la livraison elle est très rapide 1 semaine voir moins Merci fragrancex
By sandra B.
I've been looking for Avon fragrances for so long, and I finally found them on your website. They bring back so many memories — pure nostalgia! ✨❤️
By Syeeda H.
Great product and good pricing... mailing was a bit longer than I anticipated. Received 8 days after ordering.
By John G.
Terrible customer service. I returned the items to them via USPS. They claimed that they never received the items, and asked me to get receipt from USPS for a shipment that I dropped off. I said hey the tracking number proves USPS delivered it. I had to dispute the transaction to the bank issued the credit card. Very rude customer service.
By customer
