Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
21,779 reviews
FragranceXSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FragranceX is listed under Cosmetics & Makeup.
FragranceX (fragrancex.com) has 21,779 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
21,779 approved reviews, newest moderated first
great prices, great communication regarding my orders and shipping.
By Sharib
Response from FragranceX· Jan 23, 2026
Hi Sharib! We’re glad to hear you’re enjoying our great prices and clear communication throughout your orders and shipping! ⭐ Thank you for choosing FragranceX.com. We look forward to serving you again soon!
Very good transaction. Genuine fragrance.
By On The G.
Response from FragranceX· Jan 23, 2026
Hi! We’re happy to hear you had a very good transaction and received a genuine fragrance! ✨ Thank you for choosing FragranceX.com. We look forward to serving you again soon!
Thank you for your response. To clarify, the estimated delivery did show Friday, 23rd January, at checkout, which is why I placed the order in the first place. However, immediately after completing the purchase, when I clicked on View Order Details, the estimate changed to a wide window of January 23 – February 4. This change occurred after the order was already confirmed. Additionally, while I understand that DAIPOST may generally perform well, my tracking has repeatedly shown “Sorry, we couldn’t find your parcel” over the past few days, which understandably raises concern given my past experience with this courier. I appreciate the reply and the tracking email, but I hope this feedback highlights why the experience was disappointing and why clearer delivery transparency would be beneficial for future orders.
By Singye L.
Response from FragranceX· Jan 23, 2026
Hi Singye! We’re sorry for the frustration this situation has caused and truly understand how disappointing delivery delays can be. 📦 At FragranceX.com, the estimated delivery time frame is provided during checkout before an order is placed so customers are aware of shipping expectations for all international orders. We have been using DAIPOST for shipments to Australia with consistently positive results, and we have sent an email with additional tracking details to help clarify the status of your order. We appreciate you sharing your experience and thank you for your patience.
Great service. The cologne I ordered arrived safe and sound. It came a day early, too. I would definitely order from FragranceX again.
By Dom G.
Response from FragranceX· Jan 23, 2026
Hi Dom! We’re happy to hear you had a great experience and that your cologne arrived safely and even earlier than expected! 🚚 Thank you for choosing FragranceX.com. We look forward to serving you again!
Everything was perfect! The selection, the prices, the quality of the items, the shipping- all of it! Highly recommended!!
By KIM B.
Response from FragranceX· Jan 23, 2026
Hi Kim! We’re thrilled to hear that everything was perfect, from the selection and prices to the quality and shipping! 🌸 It means so much to know you would highly recommend FragranceX.com. Thank you for your kind words, and we look forward to serving you again!
The delivery service was prompt & satisfactory.
By Daniel C.
Response from FragranceX· Jan 23, 2026
Hi Daniel! We’re glad to hear the shipping service was fast and that the delivery met your expectations! 🚚 Thank you for choosing FragranceX.com. We look forward to serving you again soon!
happy with my purchase
By Christine B.
Response from FragranceX· Jan 23, 2026
Hi Christine! We’re happy to hear you’re satisfied with your purchase! 🌸 Thank you for choosing FragranceX.com, and we look forward to serving you again soon!
Well I love fragrance for the value of the purchases that I make with them the only problem I have with frequent sales that delivery being so slow but other than that the prices the quality it's very damn good I enjoyed the fragrances that I received from them even though they don't put samples in the box anymore but that's okay I enjoy the things that they do do and keep you on top of the latest and the greatest smells that's out there which is very fine
By Lee A.
Response from FragranceX· Jan 23, 2026
Hi Lee! We’re glad to hear you’re enjoying the value, quality, and fragrances you’ve received, and we appreciate your honest feedback! 💫 While delivery times can vary during frequent sales (high season), we’re happy to know the prices and selection at FragranceX.com continue to make your experience worthwhile and keep you updated on the latest scents. Thanks for sharing your thoughts, and we look forward to serving you again!
