Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
21,779 reviews
FragranceXSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FragranceX is listed under Cosmetics & Makeup.
FragranceX (fragrancex.com) has 21,779 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
21,779 approved reviews, newest moderated first
Fantastic quick service. The fragrance is lite and lasting.
By Irene S.
Response from FragranceX· May 6, 2026
Hi Irene! Thank you for your wonderful feedback! We’re happy to hear you enjoyed the quick service and the fragrance. FragranceX.com truly appreciates your support. ✨ We look forward to serving you again soon!
Encantada de mi compra en esta tienda. Las fragancias son originales y a un precio excepcional. Sin dudas volveré a comprar en esta tienda.
By Sandra C.
Response from FragranceX· May 6, 2026
Hola Sandra! ¡Gracias por tu increíble comentario! Nos alegra mucho saber que quedaste encantada con tu compra y que disfrutaste de nuestras fragancias originales a excelentes precios. FragranceX.com valora mucho tu confianza. ✨ Esperamos volver a servirte pronto!
I’m very happy with the perfume that I get from you
By Christine
Response from FragranceX· May 6, 2026
Hi Christine! Thank you for your kind feedback! We’re so glad to hear you’re happy with your perfume. FragranceX.com truly appreciates your support. ✨ We look forward to serving you again soon!
Everything went as expected, no problems.
By Chirag P.
Response from FragranceX· May 6, 2026
Hi Chirag! Thank you for your feedback! We’re happy to hear everything went smoothly and met your expectations. FragranceX.com always aims to provide a seamless experience. ✨ We look forward to serving you again soon!
One star was absolutely too much!.If I could give it a zero I would!!! I just got off the phone with customer service. I bought Jessica Mclintock i purchased on March 18 2026, i smelled it the day I got it to make sure it was the scent that I wanted and it was..... I never used it again. So this morning, which is the 6th of May? I go to spray it. Nothing comes out of the bottle, and I'm like, wait a minute, so I run it under hot water. Thinking, maybe the nozzle was clogged still wouldn't spray? So i disassembled the entire tube to my surprise. It was completely empty so they asked me if I still had the packaging that it came in. and I was like, of course, not. That was just in March, so they told me, without the packaging to see if there had been any leakage, they can't give me my money back or another scent. I told them it's okay. I will never order from you again. And I will give you a bad rating and this is it 0000 Never, will I ever order from you again. These companies get on my d*** nerves. They take your money and don't care nothing about you!!! Octavia Murphy
By Tava
Response from FragranceX· May 6, 2026
Hi Octavia! Thank you for sharing your feedback. We’re very sorry to hear about your experience and understand how frustrating and disappointing this must be. We do see that your case has been escalated and is currently under review, and our team will be reaching out to you via email shortly with an update. 📦 We truly appreciate your patience while we work to resolve this matter.
Received my fragrance in short order.
By J. P.
Response from FragranceX· May 5, 2026
Hi J. Pappas! Thank you for your feedback! We’re glad to hear your fragrance arrived quickly and that you had a smooth experience. It’s always great to provide reliable service at FragranceX.com. ✨ We look forward to serving you again soon!
Always fast delivery, always have the scents I’m into, and at an affordable price.
By Amber
Response from FragranceX· May 5, 2026
Hi Amber! Thank you for your wonderful feedback! We’re so happy to hear you enjoy the fast delivery, great selection, and affordable pricing. It’s always a pleasure to be your go to for fragrances at FragranceX.com. ✨ We look forward to serving you again soon!
I love my perfume it is everything I were looking for thank
By Betty D.
Response from FragranceX· May 5, 2026
Hi Betty! Thank you for your lovely feedback! We’re so glad to hear your perfume was exactly what you were looking for. It’s always rewarding to know you’re enjoying your purchase from FragranceX.com. ✨ We look forward to serving you again soon!
