No replies to emails
No replies to emails Order never shipped
By Steven W.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
770 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop for fragrances, discount perfume, cologne and gift sets for men and women at Fragrance Shop
FragranceShop.com (fragranceshop.com) has 770 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
770 approved reviews, newest moderated first
No replies to emails Order never shipped
By Steven W.
I ordered $152 worth of cologne on 11/10/2023, it is now 11/14/2023 and I have had ZERO communication from them. I have sent THREE messages to them through their online portal since they do not list a phone number and have received ZERO reply! I would NOT recommend them, there are plenty of other places to get perfume!!!
By Leon F.
Great prices, but the shipping seemed to take a very long time. Overall, the experience was good and I'll definitely be shopping with FragranceShop again.
By Brian M.
This was my first time ordering from Fragranceshop.com and I must say that I will be definitely ordering from them again. They have a really great selection of fragrances and very competitive pricing and the shipping was good as well
By Christopher Boyd S.
Items received are counterfeit...
By Sébastien C.
Very quick shipping and well packaged.
By Denise L.
Fast shipping. Smooth transaction and couldn’t be more happy with the scent. 👍
By Key
The bottle received is different from what I purchased. The bottle’s cap doesn’t have the logo of the product like in the website.
By Hala D.