They don’t answer the phone I placed my…
They don’t answer the phone I placed my order on the 12/12/2023 and they shipped on 12/19/2023 a week later bad service and shipping
By Rafael S C.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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770 reviews
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Shop for fragrances, discount perfume, cologne and gift sets for men and women at Fragrance Shop
FragranceShop.com (fragranceshop.com) has 770 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
770 approved reviews, newest moderated first
They don’t answer the phone I placed my order on the 12/12/2023 and they shipped on 12/19/2023 a week later bad service and shipping
By Rafael S C.
If you go in with the expectation that not every company ships as fast as Amazon, and you're getting a legit product at a solid discounted price, fragranceshop is worth ordering from. I didn't get an update on my order for 5 days, but by the time I got the update it was only a couple days away from delivering. No complaints!
By Andy
very bad Customer Service, no one answers the phone, I paid for Express delivery and they take the same time as a standard service, I will not buy from them again
By Fredy P.
Product was shipped in a timely manor and was accurate
By Dan H.
Good quality and fast shipping
By Jason G.
They sell water not fragrance. scam!! dont buy anything from here
By A. S.
You cannot complain because prices are best in the game. Customer support is also kind and answered to my emails promptly. The preparation and shipping process takes longer than most sites but I don’t mind. Just wait at least the whole shipping window before you get bothered. I’m pleased.
By Jon
Great Deals!!
By Kevin O.