I was disappointed as to the fragrance…
I was disappointed as to the fragrance of the Halston oil is different from the perfume. I wish I knew that before purchase.
By Beth M.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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770 reviews
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Shop for fragrances, discount perfume, cologne and gift sets for men and women at Fragrance Shop
FragranceShop.com (fragranceshop.com) has 770 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
770 approved reviews, newest moderated first
I was disappointed as to the fragrance of the Halston oil is different from the perfume. I wish I knew that before purchase.
By Beth M.
Everything was good but the shipping was pretty slow. Price was good and the item arrived complete and as described.
By Phillip G.
I checked all fragrance places and the best deal was Fragranceshop.com good price and petty fast delivery. I like it.
By Jose R.
Response from FragranceShop.com· Oct 18, 2026
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future
Very bad service. Not important the customer.... if you do not need the help,do not need to do nothing.... it is ok.They can not solve the problems....
By Ildiko U.
Response from FragranceShop.com· Sep 22, 2026
It appears this review was posted for the wrong business. You seem to be referring to The Fragrance Shop (thefragranceshop.co.uk), a retailer based in the United Kingdom. We are FragranceShop.com, an independent US-based e-commerce store operating out of New Jersey. We recommend checking your order receipt and redirecting your review to the UK retailer so they can assist you.
The fragrance took a long time to arrive, it was packed terribly and the smell…Ugg it’s awful.
By Jessie W.
Response from FragranceShop.com· Sep 21, 2026
We apologize for your disappointment with the delivery time, packaging, and the item received. We aim for every shipment to arrive quickly, securely, and in perfect condition. Please contact us directly at https://www.fragranceshop.com/contact-us/ with your order number so we can investigate the issue and process a return for you
212 Sexy perfume. Fragrance is barely discernible. Like spraying water on. Very disappointed.
By Pam B.
Response from FragranceShop.com· Sep 21, 2026
We apologize for your disappointment with the strength of your fragrance. All items sold at FragranceShop.com are 100% genuine and sourced directly from authentic supply channels. We stand by the quality of our products and want to make this right for you. Please contact our support team at https://www.fragranceshop.com/contact-us/ with your order number so we can look into your order.
I did not like any of the fragrances. There was no scent at all. I will not be purchasing from you again. I feel it was a big waste of my money.
By Suzanne W.
Response from FragranceShop.com· Sep 21, 2026
We are very sorry to hear about your experience. All items shipped from FragranceShop.com are 100% genuine and sourced through verified supply channels, so we regret that the performance fell short for you. Customer satisfaction is extremely important to us, and we would like the opportunity to make this right. Please contact us at https://www.fragranceshop.com/contact-us/ with your order number so we can process a return for your items.
My go-to perfume oil was in stock and arrived quickly. I'm very happy with my purchase.
By Lynn
Response from FragranceShop.com· Sep 21, 2026
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future