Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
770 reviews
FragranceShop.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop for fragrances, discount perfume, cologne and gift sets for men and women at Fragrance Shop
FragranceShop.com (fragranceshop.com) has 770 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
770 approved reviews, newest moderated first
Easy shopping experience and great shipping speed.
By Brandon
Response from FragranceShop.com· Oct 18, 2026
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future
Got everything I've ordered multiple times, both times faster than expected ! Great products 100% accuracy. 10/10 shipping will continue to repeat business
By Steve R.
Response from FragranceShop.com· Oct 18, 2026
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future
It doesn’t smell like the real product. Had this perfume before and this one isn’t the same even though it’s the same kind Do you sell knock offs?
By Rjr
Response from FragranceShop.com· Oct 18, 2026
Thank you for sharing your feedback. We want to assure you that we only sell 100% authentic products sourced directly from authorized distributors or manufacturers, we never sell knockoffs or imitations. Perfumes can sometimes smell slightly different due to recent manufacturer reformulations, batch variations. We take product authenticity and customer satisfaction very seriously and would love to resolve this for you. Please reach out to our customer support team with your order details so they can look into this issue for you.
I was very satisfied with the delivery and was packed really well with plenty of cushion. I did not, however, like the scent much at all. I tried and tried to like it, but no. The reason I ordered it was because it was said to be the most complimented fragrance in the world....lol....i had to see for myself....im so sorry I didnt like it...but the packaging delivery were number one! Have a great evening 😀 u
By capatolarose
Response from FragranceShop.com· Oct 18, 2026
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future
Order selection and prices and I have been a loyal customer for 2yrs
By Stevie M.
Response from FragranceShop.com· Oct 18, 2026
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future
Arrived quickly, packaged great for shipping, great price. Ordering was easy.
By Patricia
Response from FragranceShop.com· Oct 18, 2026
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future
I placed my order on September 1st, and today (September 25) I had to go pick it up from Canada Post myself. Seriously, does it make sense for a parcel to take 24 days to arrive? It was originally with UPS, then got handed over to Canada Post.
By Sima
Response from FragranceShop.com· Oct 18, 2026
Thank you for your feedback. We sincerely apologize for the delay in receiving your order. The extended timeline was caused by customs processing delays and logistical handoffs between DHL and Canada Post. While cross-border inspections can occasionally create bottlenecks, we recognize the disruption this caused to your delivery experience
It was super easy to order. Only my opinion but would like you to take off the makeup in dropdown if you no longer sell.
By Naomi
Response from FragranceShop.com· Oct 18, 2026
Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future
