Knowledgeable and friendly staff
Knowledgeable and friendly staff
By Valued C.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
16,738 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
16,738 approved reviews, newest moderated first
Knowledgeable and friendly staff
By Valued C.
The employees there were amazing and made me and my daughter feel very special. Thank you for the great experience
By Tabatha C.
the sale person very polite and friendly
By Valued C.
Good deals and fast delivery
By Laura S.
The items I purchased were old... The perfumes were overly "alcohol based" as if they had been sitting past their shelf life. way over priced fir what seemed to be second hand products. Extremely, saddened.
By Valued C.
Response from Fragrance Outlet· Jul 30, 2026
Thank you for your review. We would like to assure you all our fragrances are 100% authentic and purchased from the manufacturer or authorized dealers. We have sold fragrances for many years and have not had issues regarding authenticity or quality. If you need any assistance feel free to contact us at [email protected]. Fragrance Outlet Customer Service Team
Price and timely delivery
By Eric L.
Customer service was awesome!!!!!!
By customer
Our representative was awesome and patient
By Neaomi