The employees were great
The employees were great! The product is a little more expensive than other places.
By Valued C.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
16,738 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
16,738 approved reviews, newest moderated first
The employees were great! The product is a little more expensive than other places.
By Valued C.
Everything made my experience great I was able to find everything I was looking for. I would definitely keep buying from here.
By Jesus C.
The customer service was excellent,
By Valued C.
The customer service employee was very helpful in explaining the rewards program and how to redem points savings next visit
By Valued C.
My son and I were treated very well. Our sales lady was patient and knowledgeable as my son was trying to figure out the scent that fit him best.
By Valued C.
You're employees were amazing. Definitely coming back and hope to see them again.
By Valued Customer H.
Always a good feel when I step in…
By Phillip C.
The Fragrance Outlet is the only
By Robert C K.