Fragrance
The person who attended to us was very welcoming, knowledgeable, and friendly. 😊
By jkbatacyahoo.com
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
16,738 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
16,738 approved reviews, newest moderated first
The person who attended to us was very welcoming, knowledgeable, and friendly. 😊
By jkbatacyahoo.com
So this is not an outlet place they completely over price all their products and they dont exactly smell like the originals I paid almost 1.5 times the amount I could have got it from fragrence.net or fragrancex. I will never shop here again
By Valued C.
Response from Fragrance Outlet· Sep 18, 2026
We appreciate you taking the time to leave us a review! Our products are priced competitively for the market in which they are sold. Taking advantage of our current promotion of Buy 1, Get 1 50% off, is how our customers can really see a value. We also stand by all of our products and can guarantee authenticity and quality of our products. We hope you'll give us another chance as your fragrance retailer! Fragrance Outlet Customer Service Team
I bought me a travel insurance. All my luggage were damaged and they didn’t do anything about it and I reported it all the incident. Thank you not worth it.
By NAZIM S.
Response from Fragrance Outlet· Sep 18, 2026
We do not deal with travel insurance or luggage. This is about a different business. Fragrance Outlet Customer Service Team
Very easy to find what I was looking for.
By Tracy P.
Amazing products at amazing prices. Highly recommend!
By Dan C.
The perfume was broken and will not spray. The body lotion smells terrible and was liquid. I don’t know if I was sold an expired or bad product or not.
By Paula M.
Response from Fragrance Outlet· Sep 18, 2026
We are sorry to hear that you are not 100% satisfied with your items. Please contact us at [email protected] to further assist you. Fragrance Outlet Customer Service Team
I really like it; it smells lovely and the scent lasts a long time
By ROBINSON T.
The ease of ordering and finding different fragrances
By Julie R.