The staff was very well versed and nice
The staff was very well versed and nice
By Valued C.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
16,738 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
16,738 approved reviews, newest moderated first
The staff was very well versed and nice
By Valued C.
The staff was great 👍
By Daniel M.
The service was fantastic, and the staff was extremely helpful!
By SLG
Sales person was Amazing. She help me find actually what scent I was looking for.
By Colleen B.
Good service
By Valued C.
Very good customer service.
By Valued C.
The lady who helped me made my day so much better. I had been looking for a fragrance but barely had any idea of what to try. In the end, I especially loved two that she was recommending me and left with both. I forgot her name, but thank you so much. I couldn't have been happier with my visit thanks to her.
By Cris H.
Quick and simple service
By Valued C.