The service was excellent ,product…
The service was excellent ,product great at great price.
By customer
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
16,738 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
16,738 approved reviews, newest moderated first
The service was excellent ,product great at great price.
By customer
Beautiful service and great selection.. I was greeted very politely and was kept intrigued by all the selections.. great variety
By Valued C.
The woman that took care me was Great.
By Valued C.
Was helped right away and the young man was very knowledgeable and friendly
By Sue P.
I bought 2 items…1 was delivered.. and it’s not easy to see where the other one is
By Alan N.
Response from Fragrance Outlet· Oct 8, 2026
Thank you for taking the time to share your feedback with us. We appreciate your continued loyalty despite this frustrating delivery issue. We are reviewing our address database to ensure future packages arrive smoothly. Your refund was also processed. Fragrance Outlet Customer Service Team
Friendly and helpful.
By David H.
Very helpful and friendly service highly recommend.
By Trell S.
Muy buen servicio
By Valued C.