Great
Great products
By Chris S.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
16,738 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
16,738 approved reviews, newest moderated first
Great products
By Chris S.
Great customer service as well as the selection thank you
By Valued C.
I enjoyed shopping at The Fragrance Outlet so much. The store manager was extremely helpful and nice. I would highly recommend!
By Valued C.
Easy to place the order.
By Michael M.
No comment to this
By Omoniyi T.
(Rehobeth, DE outlet location): Johnny was super helpful, knowledgeable, and patient with my friend and I who were shopping for his Bday. He let us smell about 50+ colognes (no joke, maybe more) and was able to make great recommendations. Usually the prices are higher at this retailer but he was able to show us the current deals they had running and we made out very well with good prices. I personally walked in there just to smell some stuff and my friend and I ended up walking out with 6 bottles each from their clearance section of stuff being moved out of the store. The clearance section had some awesome stuff in it, he even helped me buy some bottles for my gf. His patience and customer service was absolutely top tier. Next time im there i hope Johnny is there to help us! Excellent salesman!
By Rob
Great customer service 👏
By Valued C.
Really had good friendly associates and were promptly aware and courteous
By Darren M.