Great quality
Great quality
By Rodolfo G.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
16,738 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
16,738 approved reviews, newest moderated first
Great quality
By Rodolfo G.
website sucks, it keeps clicking you back to the main page.
By Caitlin M.
Response from Fragrance Outlet· Jun 18, 2026
We are sorry to hear that you are not 100% satisfied with your experience with us. Please contact us at [email protected] to further assist you. We are available 9am-5pm EST. Fragrance Outlet Customer Service Team
The Manager Lorena at the Orange location is very knowledgeable, kind, and helpful. The scents she recommended were right on point!
By Mike G.
Mamadou sall
By Valued C.
Good service, fair price, friendly and welcoming
By Valued C.
Play customer service. Very friendly.
By Anthony
Jay was very helpful and knowledgeable on lots of fragrances.
By Valued C.
Staff was friendly, patient and very helpful,
By MsChelle