Well satisfied
I have been well pleased with any fragrance I have ever purchased
By Valued C.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
16,738 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
16,738 approved reviews, newest moderated first
I have been well pleased with any fragrance I have ever purchased
By Valued C.
The way the staff helped us out for finding the product we were looking for. We also like coming to the store in the Dells as they do have a variety.
By Valued C.
The gentleman that helped us was truly knowledgeable about the products. Customer service that he provided reminded me of how it use to be. Every store needs more folks like him.
By Stephen
Ms. Mina was so informative, patient, helpful and kind. It was a wonderful experience and I will be a returning customer.
By Sierra
The worker that I talked to knew their stuff, she was informative, helpful and helped me find a couple fragrances that me and my girlfriend liked that fit in my price range.
By Eric
The service is always outstanding!
By mario P.
Very good customer service. My family’s favorite perfume store
By Valued C.
Great packaging, however package was late,
By Christine B.