Great customer service
Great customer service
By Bobby Joe S.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
16,738 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
16,738 approved reviews, newest moderated first
Great customer service
By Bobby Joe S.
Excellent customer service.
By Yulonda
Great customer service! Staff very professional and helpful. A plus service!
By Kirk-Ryan N.
Lovely experience with a talented and knowledgeable salesperson at the Atlanta Outlet shopping center this past Sunday. As usual, we bought more than we needed (happily!) after exploring new fragrances with our salesperson.
By Returning repeat C.
Great job clean good attitud
By Valued C.
The staff was very accommodating, patient and knowledgeable
By Valued C.
Service was fast and reliable
By Valued C.
Great amount of selections and great customer service❗️
By Shamaine C.