Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
346 reviews
FR8StarSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FR8Star makes shipping easy. It’s an online marketplace to connect you with a trusted network of transport companies qualified to haul your specialized load.Thousands of shippers post loads to FR8Star every day. We focus on building relationships with qualified, specialized transport companies to get you the best price and service.FREE — Shippers can get estimates and book loads for free when they go with FR8Star.FAST — Get uber fast freight estimates, usually in under 30 seconds. No more wasting time on the phone and waiting to hear back.SECURE — We protect your data and contact information. It's only shared when you select a transport company to work with.QUALITY — Our transport companies are carefully vetted (invitation-only) experts in equipment and flatbed transport.At FR8Star, shippers moving difficult to fill flatbed, oversize, and overweight loads connect with flatbed and specialized freight transport companies with access to the capacity they need. Competition among the transport companies is guaranteeing fair rates to shippers – and shippers benefit from transport companies’ relationships with experienced transport companies that focus on moving open deck freight.The pricing is 100% transparent: shippers pay nothing to use FR8Star and transport companies submit their all-in bids. In addition, we provide you with tailored tools for OS/OW and open deck transport to make it as easy as possible to move your freight.With FR8Star tools, shippers can save time by booking freight instantly and limit costs by comparing bids from transport companies and easily manage their flatbed, oversize and overweight transport. Transport companies get access to the unique FR8Star technology that makes all of this possible.Our marketplace remains focused on providing transparency and giving transport companies a unique opportunity to expand their business while building capacity for the market, simultaneously making FR8Star more and more useful for shippers as well.
FR8Star (fr8star.com) has 346 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
346 approved reviews, newest moderated first
In less than a day had 6 different quotes. Picked one, they did a great job, there was an issue with the tractor when it showed up. However, both fr8star and the company that I picked have gone over and beyond to make sure it is resolved.
By Josh F.
I was charged 800 USD more than the quote due to the measurement’s being wrong. But otherwise great to work with.
By Jeremy D.
Recruiting very good drivers owner-operators
By Jim T.
I got both loads contracted for $2400 but it cost $500 to $1250 more in the end. I should have gone with the most expensive bid as they were more prepared for contingencies.
By John S.
Very simple process, quick results, and satisfactory outcome
By Mark D.
Over $2500 in damage was done to the tractor.
By Larry R.
It was a great experience Equipment showed up on time, two days after being booked and at a great rate!
By Justin V.
The shipping Co that was listed thru FR8STAR tried to Bait and switch and add an additional $100 fee to the agreed upon listing.......VERY POOR service......I would not use the actual shipper Bluecomet and feel FR8STAR show NOT promote this CO any further......My shipment took extra days to get moved and many needless phone calls to finally get it done......Be careful....These guys are NOT what they say.....
By Haig A.
Response from FR8Star· Aug 29, 2023
Thank you for your review and feedback. I am looking into this situation since we do not allow our network of vetted transport companies to ask for any more money. This is assuming all of the dimensions are accurate when the load was added to FR8Star.
