Contact confusing,
Main issue was understanding how to get the service I wanted. Had to email several times as website confusing. Eventually got the product, which came quickly once I knew how to order it.
By Hogwood
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
324 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Foscam® Security Cameras - Home and Business Security Cameras. Founded in 2007, Foscam has been a professional and pioneering home security provider. Secure what matters most with the Foscam indoor and outdoor security cameras and security camera system. Easy to set up, easy to install and use, view anytime with a smartphone.
Foscam US (foscammall.com) has 324 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
324 approved reviews, newest moderated first
Main issue was understanding how to get the service I wanted. Had to email several times as website confusing. Eventually got the product, which came quickly once I knew how to order it.
By Hogwood
I ordered a camera on sale and got one free. I also ordered needed accessories for the cameras. The cameras were received within a week. It has been over a month and I still have not received the accessories. I received a email to be patient. It also had a useless tracking system.
By Nicholas M.
Took a while to get my camera but it is a great camera. I have 3 Foscam cameras and love all of them. Make me feel safe. Thanks Foscam.
By Brenda J.
Great cameras
By Judy G.
I have not received my order. #18015 still shows printed. I have been changed.
By Rick S.
Your products have met my needs exceptionally well. Ordering was a breeze and setup has consistently worked. I'm also always surprised at how quickly the products arrive from when I place the order. No complaints!
By STG
Excellent service and products
By Aubrey T.
Feel like I have been scammed. Ordered an paid for cameras over 3 weeks ago and have never received them
By Timothy T.