Sunday, November 8, 2026 · Customer reviews of US businesses
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64 reviews
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From basic home monitoring to fully-customized security systems, Fortress Security provides 24-hour rapid response for your home or business.For the safety of your family or the security of your business, we have an interconnected network of multiple central stations which are equipped with the latest telephone, computer, and back-up power systems available to ensure total uninterrupted service to our customers.
Fortress Security (fortresssecurity.com) has 64 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 52 reviews with 5 stars · Clear filters
When first approached by Fortress Security, back in 2004, I never imagined it would be so over-whelming and helpful to have this kind of tool to use to be protected from outsiders. It has been a wonderful almost ten years and I don't regret one day of it.
By Theodora F.
My family has been w/ Fortress Security for over 12 years. The installation for our home went flawless, technicians and staff are well trained and respectful. They recently upgraded our older system to an home automation system with touch-screens. I priced this with other comp who knocked on my door and even after so man y years their pricing was still most competitive.
By Sandra
I been with them for over 10 year!
By Helen
My recent experience with Jared at Fortress was wonderful. He explained everything in detail regarding the service and scheduled the install within our small window of time. The technician that came to our house to install everything was just as helpful and explained everything thoroughly. I will definitely recommend Fortress to my friends.
By Debbie S.
Fortress was presented to us as an option when we weren't really looking. We had a nationally known service already. What appealed about Fortress was more services at a slightly lower cost and the company was locally based. Now after 4 years with the company, we were recently offered another option, but could not move from Fortress. Fortress equipment is up to date, and their local attention is unbeatable. It is much better to have access to management staff rather than have to speak to an operator or collegiate salesman on a summer job. For less than other services I have looked at, we have remote access to our home services that is efficient and effective. Any time I have had an issue, Fortress staff has been quick and friendly to respond. It is easy to recommend them.
By David A.
Im glad i fired ADT. They didnt know a hotdog from a hamburger! and their cameras didnt last either! The techs at fortress really know their stuff.
By Kenny
I have been with Fortress Security since 2006. All the ladies at Fortress Security are the best when it comes to knowledge about the business and Customer Service on a whole. The technicians in and out the office are very good at their jobs. I have recommend others to Fortress Security and those who have service with Fortress are very pleased. Good Job Fortress Security
By Michael S. E.
Have been with Fortress since 2009 with no issues. Decided to upgrade and add CCTV recently. Had a knowledgeable tech who made it a great experience. Great service and reasonable prices--what else could one possibly want!
By Greg
