amazing service fast shipping and help…
amazing service fast shipping and help with my steamer
By Jose O.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
115 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Best in class steam cleaning equipment, materials and software to run on-demand service businessPowered by Lamborghini equipmentMade in USA detailing supplySoftware with back-office with CRM, maps integration
Fortador Steamers USA (fortador-usa.com) has 115 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
115 approved reviews, newest moderated first
amazing service fast shipping and help with my steamer
By Jose O.
Not setting realistic expectations as to what is coming with equipment or what you would need to separately! It happened twice! I ordered anyway. I lost business thinking that I could do a job but I didn't know what was needed to do the job. I told this company what I needed to use it for with no real assistance!
By Therapeutic Luxury Cleaning S.
Response from Fortador Steamers USA· Jun 27, 2023
Sorry to hear, that equipment did not deliver result with standard set of accessories. If you need additional special tool, please, contact in advance so we will generate promo code with discount
I purchased steamer and i have had nothing but problems sometimes it works sometimes it doesn't nothing but a headache big mistake purchasing it
By vincent G.
Response from Fortador Steamers USA· Jun 23, 2023
sorry to hear that Vincent, please contact support to solve all issues
First Lev is very professional and answered all my questions within minutes of asking. He was very patient and took the time to explain every concern more than once
By customer
Response from Fortador Steamers USA· May 30, 2023
Thank you Jhovanna
Our overall experience has been wonderful. The website was easy to navigate and offered all of the information we needed in one place. Once our order was made, we received a call (next day) to confirm the order and make sure we did not need additional equipment. Our order was received timely, and it even had some other goodies that we were not expecting (hat, sweat band, etc.) In our opinion the customer service has been top notch. We are looking forward to buying more equipment to expand our business. We would not order from anyone else. Thank you Fortador for making the process so easy.
By M J.
Response from Fortador Steamers USA· May 9, 2023
Thank you James
I’ve never seen a faster service in my life appreciate all the responses and all the work from all of you guys to help me with my 200 questions … this mini pumps and will purchase pro in the future
By Edward F.
Response from Fortador Steamers USA· Apr 20, 2023
thank you Edward
Fast shipping and quick responses to questions!!!
By David D.
Response from Fortador Steamers USA· Apr 18, 2023
Thank you David
Lev was very helpful! The buying process is streamlined and easy.
By David
Response from Fortador Steamers USA· Mar 27, 2023
Thank you David, also we are starting double checking to avoid any errors