They are great!
They are great! I enjoying working with the Beverly Hills Office. The always answer my questions and are very efficient as well. Very kind and helpful! Karen McElhatton
By Karen M.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
610 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We have been in business for over 41 years and we have been offering the most competitive rates of exchange we are able to offer. We take great pride in providing the best customer service to ensure you get the currency you need before your trip.
AFEX (foreignmoney.com) has 610 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
610 approved reviews, newest moderated first
They are great! I enjoying working with the Beverly Hills Office. The always answer my questions and are very efficient as well. Very kind and helpful! Karen McElhatton
By Karen M.
Great service and very reliable and trustworthy. Smooth transaction and speedy shipping.
By Dana
The offered exchange rate was extremely good. The company stayed in contact throughout the process and provided the needed currency in a timely manner. I will be using International Currency Express again when I travel.
By Richard
Company delayed starting the processing of my order for about 4 - 5 days, then they upgraded the shipping so that it did not actually arrive late. I was supposed to get a "partner discount" of some sort due to them being partnered with Redstone Federal Credit union, but the info on how to use that was inaccurate. A representative told me that he would put his card in my order and then I could call him for accurate info, and that he would e-mail me the info. He did not e-mail, and there was no card in the currency order when it arrived.
By customer
Response from AFEX· Jun 3, 2019
Hello, my name is Noe Rosales, Thank you for sharing your unique experience. I'm sorry that not all phases of the order process were satisfactory. We strive to extend the best customer service we can (as you may have noticed from other reviews). On occasion we have missed a point or two. We are glad to see that you received your order in a timely manner, even if it cost us to make it happen. I would be happy to breakdown down the process for you, simply call our toll free number 888.278.6628 and ask for me. I look forward to hearing from you.
Exactly as described and delivered on-time.
By customer
I don't feel comfortable using my computer so ordered currency by phone. Excellent telephone customer service - something hard to find these days! Good job!
By Alice
Fast reliable service. Use them each time I’m traveling out of the country
By customer
Ready access to currency for international travel. The communication was excellent. Items were delivered on time and packaged very well. I don't know why anyone would go anywhere else for their currency needs.
By Mark H.