The order all went smooth and as…
The order all went smooth and as advertised. Zero problems and zero delays. I’m 100% my next transaction with be with ICE.
By customer
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
610 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We have been in business for over 41 years and we have been offering the most competitive rates of exchange we are able to offer. We take great pride in providing the best customer service to ensure you get the currency you need before your trip.
AFEX (foreignmoney.com) has 610 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
610 approved reviews, newest moderated first
The order all went smooth and as advertised. Zero problems and zero delays. I’m 100% my next transaction with be with ICE.
By customer
Great service! The exchange rate could be a little better but they do provide a great service.
By B D.
There were two points of confusion on your sales associate, Cynthia Zendejas part that caused me concern and more money. I asked for 300 Euros, but she thought I wanted to pay $300. I had to make a second call and correct the order amount. I asked if the money could be taken from my savings account and was told yes, but two days later I got a call from Cynthia saying the order could not go through from my savings account. Thus I had to order again and pay a shipping fee of $20 which I should be reimbursed since it was a mistake by your sales associate who said she could wave the shipping charge, but didn't.
By Cynthia C.
Response from AFEX· Oct 8, 2018
Hello Ms. Cooper, I am terribly sorry for this incredible mishandling of your order. Before anything, yes, you will be reimbursed the additional shipping cost you incurred. As for Cynthia, I have addressed it with her so that she may avoid this with other clients or you in the future. The account situation varies from one account to another. It is entirely dependant on the client's financial institution. In the future, it would be best if we simply used a checking account over your savings. As a token of our appreciation for the 4 stars, I will be happy to cover the cost of shipping on your next order as well. Once again, I am sorry for this oversight, but it was addressed and I'm confident it won't happen again. Have a wonderful trip.
We’ve used International Currency Express twice. Both times the service was outstanding. We received exactly what we ordered in a very short time. They really make the process of obtaining foreign currency easy. We wouldn’t hesitate to use them again, and have already recommended them to others.
By A very satisfied C.
I am so impressed with this organization. As a new foreign money purchaser, I was a little worried but my order came right away..just as promised. Thank you
By Elisabeth H.
Easy on-line ordering plus very helpful customer service and the best exchange rates I've found.
By Brad in D.
Nice easy process for ordering Currency. I would recommend this company to anyone. It took about a week to get the currency I ordered but you can get it sooner if you want to pay more for expedited shipping.
By Nicholas L.
I use this company every time I travel outside the USA
By Joseph B.