The employees were very knowledgeable …
The employees were very knowledgeable and helpful. The bike rack was reasonably priced. They installed it for me and showed me how to use it. I will go back again.
By Dede
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
559 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our stores are the go-to source for bicycles, service, and gear in Folsom, CA, and El Dorado Hills, CA
Folsom Bike (folsombike.com) has 559 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
559 approved reviews, newest moderated first
The employees were very knowledgeable and helpful. The bike rack was reasonably priced. They installed it for me and showed me how to use it. I will go back again.
By Dede
Great service and friendly staff.
By Rich from C.
Great service
By JOHN
I brought my Tri-bike in for maintenance at my scheduled appointment time. The bike was completed within the time frame they committed to and within the estimate provided. It needed minor adjustments after i rode it for several miles. The mechanics promptly performed the adjustments and i was on my way.
By RICK
Great service. Employees were professional and courteous.
By SAUL
Never been there for service but will be going there all the time. Amazing service and super flexible. I came later in the day to get our bikes serviced before a trip. They were accommodating and really informative and helpful as I'm not an advid biker as I would like to be. They also took the time to teach me about the different speeds. This is now our go to bike place.
By ROMEO
Good people. Knowledge. Always helpful.
By JUSTIN
These guys are great at Folsom Bike. They have great customer service and very knowledgeable. I recommend them all the time.
By GARY