Great Staff As Always!!
The guys there are always super-helpful and knowledgeable. It makes the buying experience very enjoyable
By THREESTIX
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
559 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our stores are the go-to source for bicycles, service, and gear in Folsom, CA, and El Dorado Hills, CA
Folsom Bike (folsombike.com) has 559 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
559 approved reviews, newest moderated first
The guys there are always super-helpful and knowledgeable. It makes the buying experience very enjoyable
By THREESTIX
Always helpful, friendly service.
By P. B.
Excellent customer service, very knowledgeable staff without pressure and we were invited (and accepted) a test ride on the adjacent Folsom Lake trail. No "overselling" of a bike - we explained what we wanted and it was just right. I love this bike and it cost exactly the same price as advertised on the company's website, plus Folsom Bike threw in a water bottle holder and a 3-month checkup. Seriously, the best customer service I've had in years.
By JB
Matt went above and beyond and provided me with impeccable service. Nice store too
By JEFF J.
Response from Folsom Bike· Apr 5, 2018
Thanks Jeff! Matt is a valuable employee and lives our company motto daily! I am happy he was able to assist you with your needs. Hope to see you soon!
Great bike service for a seasonal tune-up. And their customer service was excellent.
By MFLORES
Folsom bike is the best, they are knowledgeable, friendly and have a great women's section! Ride Like a Girl!!
By JENNA L.
Excellent service. They told me in detail what I needed and didn't push. I was treated fairly and got great service for a great price. This is my repair shop for now on!
By KELLY W.
Great guys to work with. Very helpful, great job guys. Jack
By JACK S.