Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
559 reviews
Folsom BikeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our stores are the go-to source for bicycles, service, and gear in Folsom, CA, and El Dorado Hills, CA
Folsom Bike (folsombike.com) has 559 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
559 approved reviews, newest moderated first
Great location. The “service adviser” was very knowledgeable and helpful when helping me decide how to best upgrade my drivetrain. The mechanic didn’t size the chain correctly so I had to bring the bike back. They quickly fixed it so it was a minor inconvenience. I’ll continue to do business there.
By GERALD M.
Great people at Folsom bike, knowledgeable, honest, very helpful with any kind of purchase you might be making. A big thanks to Andrew for all of his help when making a bike purchase for my wife.
By DOUGLAS P.
Excellent shop, great service. The reason I keep returning.
By PETE S.
Staff took their time, explaining all features of bikes in detail. Allowed us to test ride various bikes. Great experience.
By HEIDI
Folsom Bike is Simply the BEST! They are knowledgeable and professional.
By ROLANDO T.
Best service and best bike shop around!
By JILL
Great crowd of people, great product selection, and much welcomed coffee at the Grind. Best bike shop in NorCal.
By Josh
Super helpful staff, had all the stuff I needed to fix my shifter and install cables.
By RYAN M.
