Fantastic customer service and…
Fantastic customer service and selection.
By Greg
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
559 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our stores are the go-to source for bicycles, service, and gear in Folsom, CA, and El Dorado Hills, CA
Folsom Bike (folsombike.com) has 559 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
559 approved reviews, newest moderated first
Fantastic customer service and selection.
By Greg
Great service. Knowledgable. Friendly. Efficient.
By CHRISTIAN M.
Justin is an awesome mechanic and I love his attention to detail.
By JUSTIN M.
Great bike shop. Always take care of me.
By JAN
I have recommended Folsom Bike to my friends when they admire my e-bike.
By RAY A.
Quality shop, great staff and bikes. And best spot to test ride , next to the bike trail.
By AMRICK
Always very helpful.
By TOM K.
The employees of any business are what make it great. Folsom Bike's employees are always friendly, greet you at the door, and enthusiastically share their knowledge. Selection is good and they will order what you need if they don't have it in stock. I've only received good advice from them. The sales team and the service team look like they enjoy working there. I recommend both of their locations as many of the staff bounce back and forth between the two.
By MIKE H.
Response from Folsom Bike· May 3, 2018
Hi Mike, thank you for your review! We are so glad that you have enjoyed shopping with us and we can't wait to see you in-store soon!