Purchased my daughters first bike a…
Purchased my daughters first bike a glider and my sons official big kid bike. Staff was friendly and helpful.
By JENNIFER C.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
559 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our stores are the go-to source for bicycles, service, and gear in Folsom, CA, and El Dorado Hills, CA
Folsom Bike (folsombike.com) has 559 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
559 approved reviews, newest moderated first
Purchased my daughters first bike a glider and my sons official big kid bike. Staff was friendly and helpful.
By JENNIFER C.
Just love Folsom bike I'm a fairly new Rider with an organization called project hero and their staff is always so friendly and willing to show me what I need I've been to both of their stores would highly recommend this place to anyone
By JOE Q.
Folsom bike always rocks
By ROY G.
These guys know their stuff, the mechanics are top-notch and I trust them completely to give me straight answers and fix it right the first time. I've been coming here exclusively for sales and service since they opened.
By DLAFON
Response from Folsom Bike· Jul 6, 2018
Thank you for your review! We very much appreciate your feedback and look forward to seeing you in-store again soon.
Bought Thule Bike Rack. Would have been nice if customer service representative had explained that a child bike, which I also purchased, would not fit without adapter. Ordered adapter, which needed to be shipped from Folsom store - with daily delivery. Waited 2 days, went back to store, no follow up on there part. Canceled my order. Purchased from another local store.
By LURA F.
First class service from the moment you enter the store. I bought my Trek Cross Rip ebike there and I was well taken care of from start to finish. They even took my old rack off and put the new rack on my vehicle. When I am in the area riding in the area,they have recharged my battery while I was having coffee next door.
By WENDY A.
Great customer service and bike service/repair. It's frustrating when you spend $100 for a tune-up and find out on your next ride the repair wasn't done correctly. This never happens at Folsom Bike/EDH Bike & Tri.
By LB
Great bike shop.
By KEVIN S.