Always get the best services at Folsom…
Always get the best services at Folsom Bike!
By PATTI G.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
559 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our stores are the go-to source for bicycles, service, and gear in Folsom, CA, and El Dorado Hills, CA
Folsom Bike (folsombike.com) has 559 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
559 approved reviews, newest moderated first
Always get the best services at Folsom Bike!
By PATTI G.
Exception customer service. Sales and service are both great, and always welcoming. I have never had to come back after service - it is always done right the first time!
By KAY
I have not yet purchased a bike from them, but I can vouch for their service department. They are always friendly and helpful, and don't give me funny looks when I bring in our bikes that were previously bought elsewhere. We have old bikes and a one newer kid's bike, and we get the same great treatment each time. Prices are reasonable, especially for a specialty shop (not a box store). They genuinely want you to have a book biking experience.
By C. A.
My experience with Folsom Bike has always been a great experience. I have used the service department and sales department and have been very pleased.. The staff is knowledgeable, friendly, professional and easy to work with. I will continue to visit Folsom Bike for any future bike needs.
By Jodie D.
Pernonnel always helpful and willing to accommodate customer’s requests. I have a local bike shop in Lodi but I rather drive to Folsom Bike to receive professional service.
By JOSE A.
I have had to take my bike into Folsom Bike on numerous occasions and they are great Shirley Shay
By SHIRLEY S.
the bike was totally transformed into the silky smooth Italian machine it was meant to be!! in addition Matt suggested a small upgrade piece for my cyclometer (center mount gizmo) which they mounted for free while I waited..it’s actually a bonafide safety feature preventing you from dropping your gaze almost straight down (at your stem) and instead lowering your gaze just a few degrees - brilliant — thx to all involved — Kelly C. Beckett
By KELLY B.
I love this bike shop!!! The crew is so nice happy and helpful. You feel like one of the family when your there.
By CHERYL