A decent case but not "premium" 😐
I purchased the Sync M1 — for Galaxy Z Fold 7 Likes: Magsafe ring really holds well. My other Magsafe case would sometimes fall off the windshield mount if I hit a bump. Not THIS case. Also, the cover screen seems sensitive to the touch more so than my other case. Material and craftsmanship seems average (on par) with most cases for this phone. And I like the pen feature, as I always use a pen with my phone, now. The pen is well made (and thin). The tip seems to be replaceable but I haven't found out where to get tips, yet. Finally, the kickstand works well, so far. Dislikes: Delivery took weeks as it was shipped out of China. The first case I ordered broke within 2 weeks. The hinge pins are very thin (maybe a poor design since this is a pressure area when the phone is open in your hand) and broke off, leaving the pen holder/hinge cover flapping and then falling off, completely. Also, the magnets on the hinge cover, that keep it closed, we're too weak and the cover would frequently open on its own. I contacted support. It took 8 days for a response. They asked a couple of questions and then offered a replacement case and a partial store credit. Another week went by with no contact. I sent followup email. Nothing. Two weeks went by and I got an apology for the delay. I was told I would get a tracking number right away. 4 days later, nothing. Another follow up email went out. I received another apology. Finally, month went by and I got the replacement case. While sincere, customer support is lacking with this company. One last critique... The pen is difficult to remove easily. I have to open the hinge cover, pinch the outside and inside on the pen and push it up to the slide it out of the holder. The upside is that it won't fall out on its own. In summary, it's a decent case. They lack color options (my choices were black or black). 🙁 The hinge design is unchanged but the magnets hold it closed, so there's that improvement. The pen is nice but if there are no replacement tips available then it's usefulness will be very short lived.
By Bill A.