Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
418 reviews
Franklin Machine ProductsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Franklin Machine Products' (FMP) family of brands grows! Effective January 1, 2019, Restaurant Parts & More, DSI Parts, and Mill Hardware have taken the FMP name. The decision to unify under the leadership of the FMP brand allows us to expand and align our resources to continue to provide access to:- More parts and products from an extensive inventory of over 25,000 items- Larger sales and customer service teams to provide dedicated support- National distribution centers located in Ohio, New Jersey, Texas, and Nevada- Greater brand purchasing powerFMP is proud to serve you and your team. Please contact your dedicated team or our award-winning customer service at 800-257-7737 if you have any questions or need additional information.
Franklin Machine Products (fmponline.com) has 418 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
418 approved reviews, newest moderated first
I have been dealing with you for many years. You get the parts searched out quickly and supply quotes in a timely fashion.
By Rand
Response from Franklin Machine Products· Nov 21, 2019
Hi Rand, thank you for the positive feedback. With over 25,000 parts and accessories in stock, we strive to always have what our customers need. Thank you for choosing FMP!
Very good thanks for all good things
By David A.
Response from Franklin Machine Products· Nov 21, 2019
Hi David, thank you for the positive feedback!
Friendly fast and very helpful staff
By WENDY'S HAMBURGERS #.
Response from Franklin Machine Products· Nov 21, 2019
Thank you for the positive feedback. Our goal is take parts – and accessories – off your plate. Feel free to reach out to our team any time; we’re always happy to help.
Excellent service!
By CHICK FIL A #.
Response from Franklin Machine Products· Nov 21, 2019
Thank you for the positive feedback. Our goal is help keep your kitchen up and running. Thank you for choosing FMP!
Wide selection of parts, has the staff to locate and special order parts, and competitive pricing.
By John
Response from Franklin Machine Products· Nov 21, 2019
Hi John, thank you for the positive feedback. With over 25,000 parts and accessories in stock, we strive to always have what our customers need. Thank you for choosing FMP!
Great always
By PANERA BREAD #.
Response from Franklin Machine Products· Nov 21, 2019
Thank you for the positive feedback. Our goal is take parts – and accessories – off your plate. Feel free to reach out to our team any time; we’re always happy to help.
dealing for many years.never a problem.
By TOMMY'S RESTAURANT EQUUIPMENT/ WEISSPORT, P.
Response from Franklin Machine Products· Nov 21, 2019
Thank you for the positive feedback. Our goal is help keep your kitchen up and running. Thank you for choosing FMP!
I always have a good experience when ordering, then the order arrives the next day!!!!! thanks
By Red Robin Gourmet B.
Response from Franklin Machine Products· Nov 21, 2019
Thank you for the positive feedback. With over 25,000 parts and accessories in stock, we strive to always have what our customers need. Thank you for choosing FMP!
