Worked perfect
Worked perfect, and received in good time
By customer
Response from Franklin Machine Products· Jan 6, 2022
We love happy customers Jason! Thank you for your business!
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
418 reviews
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Franklin Machine Products' (FMP) family of brands grows! Effective January 1, 2019, Restaurant Parts & More, DSI Parts, and Mill Hardware have taken the FMP name. The decision to unify under the leadership of the FMP brand allows us to expand and align our resources to continue to provide access to:- More parts and products from an extensive inventory of over 25,000 items- Larger sales and customer service teams to provide dedicated support- National distribution centers located in Ohio, New Jersey, Texas, and Nevada- Greater brand purchasing powerFMP is proud to serve you and your team. Please contact your dedicated team or our award-winning customer service at 800-257-7737 if you have any questions or need additional information.
Franklin Machine Products (fmponline.com) has 418 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
418 approved reviews, newest moderated first
Worked perfect, and received in good time
By customer
Response from Franklin Machine Products· Jan 6, 2022
We love happy customers Jason! Thank you for your business!
Transaction was easy and fast shipping 😊👍
By paul
Response from Franklin Machine Products· Jan 6, 2022
Thank you for the kind words Paul! TundraFMP is working to make your job easier in these challenging times. Thank you for your business!
I ordered 2 hot wells. Zero communication you just shipped one and still have yet to tell me anything about the other. I till need the second hot well
By customer
Delivery still not here
By customer
Good prices and fast service.
By customer
Well ordered last Wednesday and said allow 3-4 days shipping--been a week and still no word or email and no product
By customer
We been doing business with FMP and they are always prompt on the delivery dates.
By Jake
Not happy had to pay shipping costs for oven hoods with a very similar item number to previous ones ordered will not order again from FMP unless i absolutely have to many other places to choose from
By customer
Response from Franklin Machine Products· Oct 19, 2021
It is customary for freight charges to be associated to product shipments. These are third party charges to ensure the most efficient delivery of a customer’s order. If a customer returns and reorders a different product, there would be freight charges on both the order and the return unless the original item was sent in error. We appreciate your feedback and your business. If you need assistance bundling products to save money on orders in the future, please reach out to our Customer Service Specialists.