Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
809 reviews
FlyNYONSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
An unparalleled helicopter photo experience. By making the thrill of capturing images from a helicopter accessible to all, we have catered to over 750,000 passengers since our establishment in 2012, providing photo flights in and around New York City! Our commitment to crafting and sharing this ultimate experience is deeply ingrained in three generations of aviation heritage. We take pride in creating lasting memories, one panoramic view at a time.
FlyNYON (flynyon.com) has 809 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
809 approved reviews, newest moderated first
Everything was amazing starting the time we arrived until the end great staff great time there.
By customer
Response from FlyNYON· Jun 6, 2026
We are so glad you enjoyed your time with us! We appreciate your kind words about our staff.
Great once in a lifetime flying experience. Would do it again!
By Hakeem C.
Response from FlyNYON· Jun 6, 2026
We're so glad you enjoyed your flying experience! We appreciate your kind words.
Location is pretty far out and a bit sketchy. Staff super unfriendly and arrogant. Besides the safety instructions, no clear communication on what to expect next. You get taken out to the platform and back, that’s about it. Nobody offered to take a picture to make this experience memorable. All in all super expensive but mediocre experience. Adding taxi cost to NJ and back, plus the additional fees, we probably would have been better off just selecting one of the Manahattan operators who didn’t have the flashy Insta videos.
By Roypje
Response from FlyNYON· Jun 5, 2026
We appreciate you sharing your feedback regarding your recent experience. We are truly sorry to hear that the location, staff interaction, and overall experience did not meet your expectations. We understand your concerns about the value and the lack of memorable moments, and we are reviewing our procedures to ensure clearer communication and a more engaging experience for all our guests.
Everything was so smooth. The staff is very helpful and the whole thing is very well organized. We got the 30’ package even if we originally booked the 16’ flight, but got a great price on the spot. My travel companion was affraid of flying but the crew did a great job at encouraging him. Our pilot was Robert, he did a great job! The overall experience was great and the 30’ flight is worth every cent. It feels the shorter flight would be too short.
By Customer
Response from FlyNYON· Jun 5, 2026
We are so glad that the experience was great for you. Please come back soon with friends or family!
Excellent et très professionnel
By Ahmed
Response from FlyNYON· Jun 4, 2026
Thank you for flying with us!
It was amazing, the best part was the tilted turn and hanging legs outside.
By Harjinder S.
Response from FlyNYON· Jun 3, 2026
That's amazing to hear, please come back soon!
The person who did the check in was horrible , he acted like he was doing us a favor , I can’t remember his name. Also you ask us to be 1 hour and 15 our turn was at 12 and we ended doing t the activity until 12:30 . So we waisted 2 hours waiting. The pilot was extraordinary !!!
By Iliana
Response from FlyNYON· Jun 3, 2026
Thank you for taking the time to share your feedback. We're sorry to hear that your check-in experience did not meet expectations. Providing friendly and professional service is important to us, and we will share your comments with our team for review. We also understand that waiting longer than anticipated can be frustrating. While we ask guests to arrive early to complete check-in, waivers, safety briefings, and accommodate operational factors, we certainly appreciate your patience and understand the impact additional wait time can have on your experience. That said, we're delighted to hear that your pilot was extraordinary and that you enjoyed the flight itself. We'll be sure to pass along your kind words to the pilot. Thank you again for your feedback and for flying with us.
Excelentes
By Liliana
Response from FlyNYON· Jun 3, 2026
Thank you for flying with us, we hope to fly with you again in the future!
