FlyhomesReviews of flyhomes.com

Response from Flyhomes· Apr 17, 2020

Tony, We appreciate you bringing your concerns to our attention. Our team is experienced in resolving most home selling issues that arise during a home sale. However, there are times when a problem comes up that is out of our control. It sounds like that was the case with solar panels on your home, as there was a non-transferable purchase that needed to be paid at the close of escrow. Please feel free to reach out to [email protected] if you would like to connect with our regional manager. We would like to understand the situation better and see if there's anything further we can do for you at this time. Best, Reali

Response from Flyhomes· Feb 7, 2020

Candice, Thank you for taking the time to share such a detailed review about your recent experience. Our Reali Trade-In team was sorry to hear that elements of your transaction were disappointing. We know how frustrating it is to experience unexpected costs when buying and selling a home, and we apologize if we missed the mark. Your comments about the rent were shared internally, and we are working with our Reali Trade-In team to revise our materials and make sure others are well informed about the costs to understand how buying and selling a home at the same time works. Regarding the HOA issue, this was a unique case where the title report didn't list the home in an HOA. Our escrow team is actively working with the property management company to get the HOA transferred, and we will notify you immediately. Reali will also cover any late fees incurred because of this issue. Thank you again for bringing these issues to our attention. If you have any further questions, please feel free to email [email protected]. Sincerely, Reali Team